West Towne Mall
About This Store
West Towne MallFAQs
Have questions? We've got answers.
Can I shop Toys"R"Us online?
Yes, at toysrus.com. Our stores are operated by Go! Retail Group; toysrus.com is run separately, so store inventory and online inventory may differ.
What is your return policy?
Items may be returned or exchanged within 30 days if unopened and in salable condition, with a receipt, for a refund to the original form of payment. Without a receipt or after 30 days, items can be exchanged only for the current discounted price, no refunds. With a gift receipt, items can be exchanged only for the original purchase value, no refunds. Purchases made between December 26 and December 31 are eligible for exchange only, and cash refunds over $200 are issued by check from the home office.
Are you hiring at this location?
We'd love to meet you. Visit our Join Us page to see current openings.
Do you host in-store events or Geoffrey meet-and-greets?
Yes! Check our promotions page to see what's currently scheduled.
What's the difference between a year-round store and a Toys"R"Us Express?
Our year-round stores are open all year with our full selection. Toys"R"Us Express locations are a smaller format, often seasonal, though some may grow into year-round stores over time. Both offer the same Geoffrey magic, just in different sizes.